To cancel your Talkspace subscription, you will first want to decide if you will do this through the mobile app or on the website. There is no wrong way to cancel your subscription. It is just that each platform has a different sequence you must follow.
You can follow these steps to cancel your Talkspace subscription using the mobile app.
Open the Talkspace mobile app on your device.
Log in to your account using your registered email address and password.
Once you’re logged in, navigate to your account settings or profile settings, it will look like a gear wheel. Look for an icon or menu option that represents settings, usually located in the bottom right or top right corner of the app interface.
Within the settings menu, search for a section related to your subscription, billing information or payment plan.
Look for an option like “Manage Subscription,” “Stop subscriptin renewal,” “Subscription Settings,” or “Cancel Subscription.” Tap on it.
You may be asked to confirm your decision or provide a reason for cancellation. Follow the on-screen prompts to proceed. If necessary, provide any additional information or feedback as requested.
Double-check the cancellation confirmation to ensure your subscription has been successfully canceled.
If you encounter any difficulties or have specific questions, consider contacting Talkspace customer support directly through the app’s support or contact options. The email for Talkspace support is firstname.lastname@example.org.
Remember to review the terms and conditions of your subscription and any cancellation policies provided by Talkspace to understand any potential fees, notice periods, or other requirements for cancellation.
Now that you have stopped seeing your therapist on Talkspace, do not let that mean you have given up on therapy altogether. It is common to break up with a therapist; for most people, it takes a handful of therapists to find the perfect one.
Look over the other online therapy platforms there are
Write an email to a few therapists around you for in-person therapy
Study up on what you can talk about in therapy to help you get more out of your sessions
Learn about the different types of therapy there are
Talkspace says that live sessions must be canceled more than 24 hours before the scheduled session not to be charged.
The Talkspace live sessions occur in real-time and are pre-scheduled with your provider to meet for an audio, video, or chat session at a designated time.