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Getting a refund from Calmerry will depend on each request on a person-to-person basis. That said, there is no specific route to follow on the Calmerry App or online, so I have put together a general step-by-step process on how to get a refund from Calmerry.
It’s good to have these points ready before you contact Calmerry.
Know the compensation amount you wish to be refunded
Have screenshots of your account or issues you had with Calmerry
Have bank statements
Have any other documents that you might feel could help your cause
With that being said, there are always exceptions, especially in the world of mental health and therapy help. I am not promising that you will get the refund you want, but I am here to give you the best chance. So, follow the steps below while being patient and calm.
If you want to request a refund from Calmerry, an online therapy platform, you can follow these steps.
Visit the Calmerry website and review their refund policy. Look for information on eligible reasons for a refund, timeframes for requesting a refund, and any specific instructions or requirements.
Reach out to Calmerry’s customer support team. Explain your situation and request a refund, providing relevant details such as your account information and the reason for your request. Contact Calmerry support at team@calmerry.com.
Clearly state your request for a refund and provide any necessary supporting documentation or evidence, if applicable. Remain polite and professional in your communication, as it can help facilitate a smoother process.
Once you’ve contacted Calmerry support, follow any instructions they provide. They may require additional information or steps to process your refund. Respond promptly and provide the requested details or actions to expedite the process.
Keep a record of all your communication with Calmerry, including the dates, times, and names of the customer support representatives you interact with. This documentation can be helpful in case of any complications or if you need to escalate the issue.
If you don’t receive a satisfactory response or resolution and believe you are entitled to a refund based on their refund policy, consider escalating the matter. Ask to speak with a supervisor or manager or inquire about any escalation procedures they may have.
Remember that specific refund processes and policies can vary depending on the company and the circumstances. Always refer to Calmerry’s refund policy or contact their support directly for the most accurate and up-to-date information regarding their refund process.